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1. Download the latest KeepKey Client

  • Select the appropriate download for your OS.
  • Note: (Linux users) usb drivers: Update your Udev rules
  • Note: (Linux users) you may need to chmod your download file to run the application and connect via USB
  • Note: (Windows users) you may need to continue past unsafe download errors
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2. Unbox your device

  • Prepare your materials for mnemonic recovery phrase storage
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3. Connect your Device

  • Connect your KeepKey to your computer
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4. Enter Updater Mode

  • Unplug Device
  • Hold Down Button on KeepKey
  • Plug Device back in
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5. Update your Devices Bootloader

  • Do NOT unplug your KeepKey while uploading!
  • You will be prompted to unplug and reconnect your device
  • Do not disconnect your device until prompted to do so on device
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6. Update Your Devices Firmware

  • The Latest Firmware is required to use the platform
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7. Create your Wallet

  • Initialize your wallet by generating a new Mnemonic recovery phrase
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8. (Optional) Restore your Wallet using a Mnemonic recovery phrase

  • You will be prompted to use a cipher to enter text via your keyboard
  • Never enter your Mnemonic recovery phrase in an application without using a cipher
  • Any application asking to enter a Mnemonic recovery phrase without a cipher is a scam!
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Still unable to connect? Troubleshoot

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